USCIS Expands FIRST: A Fully Digital FOIA System
WASHINGTON— USCIS is announcing the expansion of its digital Freedom of Information Act (FOIA) Immigration Records System (FIRST). FIRST is the only system in the U.S. government that allows users to submit and track FOIA requests and receive documents digitally. This process will save time, improve efficiency, and reduce potential errors that can occur with manually handling paper.
I was very lucky to have Rajiv Khanna's team file my application because the person who worked with me was very patient, very detailed, very sensitive to my concerns. Moreover, she provided me with upto date information on my processing and made every effort to dispatch any material to the INS as soon as possible. I would happily recommend her to anyone.