U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance on its standards in customer service in theUSCIS Policy Manual.

USCIS customers, whose petitions or applications are processed at a USCIS Service Center or the National Benefits Center and who wish to receive certain documents by overnight delivery service, must include a valid prepaid air bill or shipping label with their filing. We will use your prepaid air bill or shipping label whenever possible. This option is ONLY available for receiving the following types of documents from certain USCIS facilities:

U.S. Customs and Border Protection (CBP) today announced the launch of the first authorized app to expedite a traveler’s entry process into the United States. Mobile Passport Control (MPC) will allow eligible travelers to submit their passport information and customs declaration form via a smartphone or tablet prior to CBP inspection. This first-of-its-kind app was developed by Airside Mobile and Airports Council International-North America (ACI-NA) in partnership with CBP as part of a pilot program at the Hartsfield-Jackson Atlanta International Airport.

The Office of Foreign Labor Certification has posted an updated program factsheet containing the Quarter 3 FY 2014 selected statistics for the Prevailing Wage Determination Program, reflecting the correct number of Prevailing wage determinations FYTD. Reports are derived from program data as of 6/30/2014. The updated program factsheets may also be found on OFLC's Performance Data page.

U.S. Citizenship and Immigration Services (USCIS) is closely monitoring the Ebola outbreak in West Africa. USCIS offers relief measures to nationals of those three countries who are currently in the United States.

Immigration relief measures that may be available if requested include:

USCIS customers can use the overnight delivery or courier service of their choice to receive certain documents. This option provides greater customer service by allowing you to select your preferred delivery service provider to receive documents such as approval and denial notices, requests for evidence, and most travel documents.

To ensure your overnight delivery requests are not delayed, please remember to:

• PERM: 07/14/2014
• H-2B: 07/14/2014
• H-1B: 07/14/2014
• Redetermination Request: PERM/H-1B=06/2014, H-2B=07/2014
• Center Director Reviews: PERM=06/2014, H-1B=07/2014, H-2B-08/2014

• USCIS Processing Time Information for the Immigrant Investor Program Office Posted: August 7, 2014

  Instructions on Using the Chart Below is a chart that shows the form number, form name and processing times for the following forms that are processed by the Immigrant Investor Program Office (IPO).

This link below shows the average amount of time it takes to receive a decision in a particular type of case after the case file is received by the AAO. Processing times are directly related to the volume of cases received.

http://www.immigration.com/processing-times-status-checks/aao-processin…

Where on the ETA Form 9089 should I enter the foreign worker's qualifications, such as certifications, licensure, or other credentials, to show that he/she meets the actual minimum requirements?