Finally got our EAD Card
We received notice to come into Baltimore office for EAD 6 days before appointed time. Both were out of town on business on day of appointment, so followed instructions of informing them in writing and requesting new appointment date.
Didn't hear from them for more than 90 days, so made appointment on INFOPASS.
Arrived at 9am, called within 5 minutes to window - showed EAD application filing receipt and told to wait. 2 hours passed,
My sincere thanks to Rajiv Khanna's team, particularly Diane Lombardo for their efficient service. I was really impressed by their clear, concise and prompt responses to my queries at all times. I strongly recommend them for any immigration related services.