Finally got our EAD Card
We received notice to come into Baltimore office for EAD 6 days before appointed time. Both were out of town on business on day of appointment, so followed instructions of informing them in writing and requesting new appointment date.
Didn't hear from them for more than 90 days, so made appointment on INFOPASS.
Arrived at 9am, called within 5 minutes to window - showed EAD application filing receipt and told to wait. 2 hours passed,
I have used this firm for a number of years for H-1B visas. They are extremely professional and organized. And most recently I had an employee require H-1B status quickly due to a student visa heading toward expiration. We did the premium process through this group and the approval came back in much less than the 15 day turnaround time. That in itself should tell you everything you need to know. If you don't hire this group, you are doing yourself a disservice.