I came to the US from Canada on a J1 Visa and wanted a California ID for personal reasons. I followed some of the advice in this forum (thank god I found it) and got my ID within 2 weeks of finding this forum. Total wait time has been 1 month and 2 weeks (way better than others). Just like the earlier posts, CPDCCSSM@dmv.ca.gov wouldn't help me either and told me to call in. What I DID learn from the forum is that you have to call the legal presence department several times to get through to a wait list.
U.S. Citizenship and Immigration Services today announced that, starting April 1, applicants filing Form N-400, Application for Naturalization, will have the option to request an original or replacement Social Security number (SSN) or card and update their immigration status with the Social Security Administration (SSA) without having to visit an SSA office.