USCIS National Customer Service Center Adds Saturday Hours
Beginning Jan. 12, 2013, U.S. Citizenship and Immigration Services (USCIS) National Customer Service Center (NCSC) will expand its live, toll-free telephone assistance service to include Saturday hours. Customer service representatives at our NCSC will now take calls Monday through Friday from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5 p.m., local time.
We had the best experience working with Mr Rajiv Khanna and his staff. They were very knowledgeable, friendly and supportive in processing H-IB visa for one of our employees. the staff was very detail oriented making sure they had all the correct information before filing the petiton to USCIS. ,and the turn around time was very quick . they tried to understand our situation and provided appropriate responses . Mr Rajiv Khanna was , always there guiding us through the process through conference calls. Fran and Anna were the best , they were very very helpful, and supportive in every step and made the H-1B process go very smoothly.