USCIS Launches Virtual Assistant - Emma Gives Customers Another Option for Finding Answers
U.S. Citizenship and Immigration Services launched a virtual assistant named “Emma” on uscis.gov, allowing customers to quickly find accurate information. She answers questions in plain English and navigates users to relevant USCIS web pages.
She is named after Emma Lazarus, whose famous words are inscribed at the base of the Statue of Liberty.
Thank you so much to all the team members and Mr. Khanna!! I'm beyond excited!!! I don't have enough words to Thank you all but to say you are a great team and EAD approval means a lot to me. Have been waiting for years to be able to work as a Nurse and it's a dream come true.. Nilpa