Locating I-94 Online

Question details

I can't locate my I-94 online. What should I do?

ANSWER

If you tried to retrieve your I-94 from the cbp.gov online system and you receive a response that your I-94 is "Not Found", please read the following questions to help you check for mistakes and try to enter the information again:

1. Did you enter your first and last name the same way it appears on your passport?  Please do not use dashes or titles.

2. Did you enter the passport number that appears on the upper right hand side of your passport?

3. Did you enter your country of citizenship (country that issued the passport, not where you currently live)?

4. Under Class of Admission, did you enter the visa classification that appears on your U.S. visa OR, if you are traveling under the visa waiver program (VWP) enter WT/WB?

5. If you entered your first and middle name and it is not found, try one name or the other.  Also try entering your first and middle name in the first name box.

6. Try entering either your most recent date of entry or your original date of entry into the U.S.

If you still cannot find your I-94, please contact your nearest* Customs and Border Protection Deferred Inspection Site and a CBP Officer will be able to assist you.

*When you open the link to the Deferred Inspection Site, you will find an alphabetical list of locations within the United States. 

Note:  Asylees and refugees should have received a hand written or stamped I-94 upon entering the U.S. and will not be able to retrieve I-94 information online.

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